FAQs -1

Payments

Wear Vida accepts payments via:

Credit/Debit card and Paypal via Paypal Check-out
Online Bank Transfer or Bank Deposits (BPI)
GCASH via QR code

Please send proof of payment to sales@wearvida.com with the following information:

Subject: Payment_ORDER NUMBER

Full Name:

Mode of Payment:

Date of Payment:

Orders will be canceled if not paid 3 days upon ordering.

Shipping & Delivery

All orders will be shipped from our headquarters located in the City of Santa Rosa, Laguna from Monday to Friday excluding Holidays.

Your order will be processed and shipped once payment has been received and confirmed.

Same day delivery

You may personally pick up your package or any delivery service (Grab/ Lalamove/ Angkas/ Mr. Speedy/ Toktok) may pick it up at our headquarters.

Delivery via courier

Tracking information of your order will be sent to your given mobile number by our partnered courier; GoGo Xpress. To check the serviceable areas of our partnered courier, please check Serviceable Areas.

Service	Rates*	Delivery Timeframe
Metro Manila	129	1-5 business days
Provincial	189	2-14 business days

*inclusive of fulfillment and handling fees

Shipments not included in the serviceable areas of our partnered courier may opt for their package to be sent via LBC Express.

Service	Rates*	Delivery Timeframe
Other areas	250	2-14 business days

*inclusive of fulfillment and handling fees

Wear Vida is not liable for any loss, damage, expense or delay that the package may incur.

Returns & Refunds

Returns and exchanges are only allowed 7 days upon the receipt of the package given that items are unworn, unwashed, and undamaged. Wear Vida will gladly offer exchanges through gift certificates that are valid for a year if ever you are not satisfied with the product. Made-to-order, pre-ordered items, and items purchased using a discount are excluded for they are considered final sale. Please note, refunds will not be processed unless a garment is deemed faulty by the Wear Vida team. See our Return and Refund Policy for more details.

Sizing

Please check our size chart in the product description of every item before ordering. Feel free to contact us or send us a message on Instagram for questions regarding our sizing. We would gladly help you, love!

Pre-orders

All pre-ordered items will be processed and produced after the cut-off and will take 2-3 weeks to be shipped. Customers will be notified if ever there will be an unforeseen circumstance that may delay the production. Contact us or send us a message on Instagram for any inquiries.

Made-to-order

Wear Vida offers made-to-order and custom made pieces upon request. Contact us or send us a message on Instagram for more details.